The Grand Kandyan

The atmosphere of the hotel is reminiscent of an old British hotel. The staff is very nice. A small thing very much appreciated: ironing a shirt could be done at costs that were competitive with those back home. Excellent location: you can walk to the main attractions. The supervisor at the restaurant is a very good employee of this hotel and does a fantastic job at making sure that all the employees are doing everything perfect! Great job sir! The value for money is great.

A hotel with a difference-An experience not to be missed!! One of the loveliest hotels we’ve ever stayed in! Service was top class. The ambiance of the lobby was remarkable and eye-catching. Our arrival and departure was pleasant; was promptly attended by the concierge and the front desk. We would like to recognise Shehani (Resevation team) for making a real extra mile to offer our check in and check out requests -Thanks kindly! During our stay we patronised two restaurants Lemongrass and tamarind,which was truly an amazing experience. My husband is a vegetarian and he had the extensive selection of dishes available to him. The restaurant teams were outstanding, led by the gracious and charismatic Hillary Smith. The food was perfect - Hats off to the kitchen staffs and the service team for serving the mouth watering porridges ,delicate desserts, spicy curries, warm & crisp naan breads and almost melt-in-your-mouth - and these are just some highlights! Staff were professional, courteous,outgoing and friendly. Housekeeping and laundry services were on point. Spacious rooms, everything you expect in a five star hotel is available. We were treated like VIPs, got all sorts of complement treats, and enjoyed the best views in the Kandy city 10 out of 10 experience! “The grand Kandyan team”-we will return!

We had an excellent experience at the Grand Kandyan. We stayed for two nights and everything from the atmosphere, staff, customer service, to food was exceptional. The facility is very well maintained and our rooms were spotless - thank you! We had both breakfast and dinner (with an amazing dessert stand) and the food is absolutely amazing with many different options to choose from. They also try to customise their menu to suit guests of different nationalities -- hats off to the chef at the Tamarind Restaurant for amazing work! The staff at the restaurant were so polite and ensured that all needs were met - there are so many to name, but I'd like to mention Manthika, Mohan, Madushani and Upul for great customer service. I'd also like to mention wait staff member Earanga who served us very well. I even saw him dealing with a very difficult customer in a very professional way - well done! I'd like to mention Shehani and Jerome at reception desk for their exceptional customer service as well. Shehani went an extra mile to ensure our stay was smooth - she is very caring, professional and has excellent communication skills - thank you! We'll definitely visit again.

Really enjoyed our stay here despite having to leave slightly earlier than planned. The staff were brilliant and were super helpful throughout our stay. Comfortable stay and really nice beds. Great options for breakfast and we particularly enjoyed one of our evenings taking a meal at the restaurant.

The food was sprawling with a wide variety of non-veg and veg, deserts, drinks. It was delicious and will love to visit again. The lush green dense trees and the mountain overlooking the balcony is breathtaking.